Category Archives: Financial Institutions

Could Your Banking Website Be The Target of a Lawsuit?

Recently, I was interviewed by TheFinancialBrand.com for an article on the ADA and website accessibility standards for the deaf and blind (full article here). Websites are becoming the next frontier in ADA litigation as courts have ruled that it also applies to a company’s website and have held companies liable for difficulties disabled customers experience online. Taking proactive steps to review and modify your company’s website will save you from the price of ADA non-compliance and costly litigation.  

Is Your ATM Machine A Lawsuit Waiting To Happen?

The 2010 Amendments to the ADA (and accompanying changes to the ADA’s design guidelines) require owners and operators of Automated Teller Machines (ATMs) to modify new and existing ATMs to improve access for the disabled. These mandated changes, which required compliance by March 15, 2012, have resulted in a rash of lawsuits across the country, including significant class action lawsuits in Texas and Pennsylvania. These lawsuits have largely targeted smaller financial institutions, including community banks and credit unions. ATM Accessibility Requirements Although the ADA has required ATMs to be “accessible” to the disabled since 1991, the 2010 Amendments provide new …

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